> ## Documentation Index
> Fetch the complete documentation index at: https://peak-docs.birdeye.so/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Beta Access

> How to request whitelist access and sign in to the Birdeye Peak beta.

<Note>
  Peak is currently in closed beta. Access is granted on a per-email basis through a whitelist process.
</Note>

## Overview

Getting into Peak takes three steps:

<Steps>
  <Step title="Request whitelist">
    Submit your email through the registration form, or contact the Peak team directly.
  </Step>

  <Step title="Sign up with your whitelisted email">
    Once approved, create your account using the same email you submitted.
  </Step>

  <Step title="Verify and access">
    The system validates your email against the whitelist. If everything checks out, you are signed in.
  </Step>
</Steps>

## Step 1 — Get whitelisted

Before you can sign up, your email address needs to be added to the beta whitelist. There are two ways to do this:

<CardGroup cols={2}>
  <Card title="Fill in the registration form" icon="clipboard-list" href="https://birdeye.so/peak#signup">
    Submit your details through the form on the Peak landing page. The team will review your request.
  </Card>

  <Card title="Contact the Peak team" icon="envelope" href="mailto:peak@birdeye.so">
    Email [**peak@birdeye.so**](mailto:peak@birdeye.so) to request that your address be whitelisted.
  </Card>
</CardGroup>

<Tip>
  Use the email address you want to log in with. Whitelisting is email-specific, and you will need to sign up with the exact address that was approved.
</Tip>

## Step 2 — Sign up at the Peak app

Once your email is whitelisted, create your account at the Peak app.

<Card title="Open the Peak app" icon="arrow-up-right-from-square" href="https://peak.birdeye.so/">
  **peak.birdeye.so**

  Click **Sign up** and complete registration using your whitelisted email address.
</Card>

<Warning>
  Sign up with the same email you submitted for whitelisting. A different address will fail validation.
</Warning>

## Step 3 — Verify and access Peak

After you submit your sign-up details:

1. The system validates your email against the whitelist.
2. A verification message confirms ownership of the address.
3. Once both checks pass, you are taken into Peak.

## Troubleshooting

<AccordionGroup>
  <Accordion title="I submitted the form but haven't heard back" icon="clock">
    Whitelist requests are reviewed regularly. If you have not received a response after several business days, email [**peak@birdeye.so**](mailto:peak@birdeye.so) with the address you submitted so the team can check the status.
  </Accordion>

  <Accordion title="I get an error that my email is not whitelisted" icon="circle-exclamation">
    Confirm you are signing up with the exact email address you submitted. Typos, aliases (such as `+peak`), or different domains will fail validation. If everything matches and the error persists, contact [**peak@birdeye.so**](mailto:peak@birdeye.so).
  </Accordion>

  <Accordion title="I didn't receive the verification email" icon="envelope-open">
    Check your spam or promotions folder. If it is not there, try resending from the sign-up page. If the email still does not arrive, contact [**peak@birdeye.so**](mailto:peak@birdeye.so).
  </Accordion>

  <Accordion title="Can I share my access?" icon="users">
    Beta access is granted per email and is not shareable. Colleagues should submit their own requests through the [registration form](https://birdeye.so/peak#signup) or email [**peak@birdeye.so**](mailto:peak@birdeye.so).
  </Accordion>
</AccordionGroup>

## Need help?

<Card title="Contact the Peak team" icon="headset" href="mailto:peak@birdeye.so">
  For any questions about access, whitelisting, or sign-in issues, email [**peak@birdeye.so**](mailto:peak@birdeye.so).
</Card>

## Next steps

<Card title="Quickstart" icon="rocket" href="/docs/get-started/quickstart">
  Once you have access, continue to the Quickstart to run your first command.
</Card>