> ## Documentation Index
> Fetch the complete documentation index at: https://peak-docs.birdeye.so/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions about Birdeye Peak.

Common questions about Peak — access, the product, data, and billing. If your question isn't here, please reach out to [**peak@birdeye.so**](mailto:peak@birdeye.so).

## Access and accounts

<AccordionGroup>
  <Accordion title="How do I get access to Peak?">
    Peak is in closed beta. Access is granted on a per-email basis through a whitelist process. See [Beta Access](/docs/get-started/introduction/beta-access) for the full instructions.
  </Accordion>

  <Accordion title="I submitted the form but haven't heard back">
    Whitelist requests are reviewed regularly during the beta. If you have not received a response after several business days, email [**peak@birdeye.so**](mailto:peak@birdeye.so) with the address you submitted.
  </Accordion>

  <Accordion title="Can I share my access with a colleague?">
    Beta access is granted per email and is not shareable. Colleagues should submit their own requests through the [Registration Form](https://birdeye.so/peak#signup) or email [**peak@birdeye.so**](mailto:peak@birdeye.so).
  </Accordion>

  <Accordion title="I want to change the email I use">
    Whitelisting is per email. To use a different address, request that the new address be whitelisted by emailing [**peak@birdeye.so**](mailto:peak@birdeye.so).
  </Accordion>
</AccordionGroup>

## The product

<AccordionGroup>
  <Accordion title="What is the Object + Command model?">
    Every screen in Peak is the combination of an **Object** (what you're analyzing) and a **Command** (how you're analyzing it). See [Object + Command Architecture](/docs/core-concepts/mental-model/object-command-architecture) for the full explanation.
  </Accordion>

  <Accordion title="Why are commands three letters?">
    The three-letter format is borrowed from financial terminals. It is intentionally short so experienced users can navigate by typing rather than clicking.
  </Accordion>

  <Accordion title="Is Peak available on mobile?">
    Peak is designed for desktop use. The interface is data-dense and optimized for larger screens. A mobile experience is not currently available.
  </Accordion>

  <Accordion title="Can I export data from Peak?">
    Birdeye Peak is designed so you can get the data you need, in the format you want. Therefore majority of data on Birdeye Peak is exportable, however due to data license with some of our external data providers, some types of data cannot be exported.

    During Beta period, Export feature is temporarily disable.
  </Accordion>

  <Accordion title="Does Peak execute trades?">
    No. Peak is an analysis and monitoring platform. It does not execute trades or hold funds.
  </Accordion>
</AccordionGroup>

## Data and coverage

<AccordionGroup>
  <Accordion title="What networks does Peak support?">
    See [Supported Networks](/docs/resources/supported-networks) for the current list. Coverage is expanding during beta.
  </Accordion>

  <Accordion title="How fresh is the data?">
    On-chain data is presented in as close to real time as the underlying networks allow. Live streams (such as `LTD`) update continuously. Off-chain data update frequencies are noted at the Command level. See [Data Sources & Methodology](/docs/resources/data-sources-and-methodology).
  </Accordion>

  <Accordion title="I think a data point is wrong">
    Email [**peak@birdeye.so**](mailto:peak@birdeye.so) with the specific Object, Command, and what you're seeing. Data accuracy is a priority and corrections are made promptly.
  </Accordion>

  <Accordion title="Can I request a specific token or protocol be indexed?">
    Yes. Email [**peak@birdeye.so**](mailto:peak@birdeye.so) with the Object you'd like indexed.
  </Accordion>
</AccordionGroup>

## API and integrations

<AccordionGroup>
  <Accordion title="Is there a Data API?">
    Yes. See [Data API](/docs/data-api/introduction) for documentation. The API provides programmatic access to the same datasets used by the terminal.
  </Accordion>

  <Accordion title="Does Peak integrate with AI agents?">
    Yes. See [AI & Agents](/docs/ai-agents/overview) for MCP server setup and integration patterns.
  </Accordion>
</AccordionGroup>

## Billing and pricing

<AccordionGroup>
  <Accordion title="What does Peak cost?">
    *During beta access, Birdeye Peak does not charge any fees. Once the product is publicly accessible, a detailed pricing scheme will be introduced.*
  </Accordion>

  <Accordion title="How do I contact sales?">
    Email [**peak@birdeye.so**](mailto:peak@birdeye.so) with your inquiry.
  </Accordion>
</AccordionGroup>

## Still have questions?

<Card title="Contact the Peak team" icon="envelope" href="mailto:peak@birdeye.so">
  For anything not covered here, email [**peak@birdeye.so**](mailto:peak@birdeye.so).
</Card>
