Primary contact
For most inquiries, email is the fastest channel.peak@birdeye.so
The Peak team email for support, access requests, data issues, and general inquiries.
What to contact us about
Access and accounts
- Beta access requests — submit through the Registration Form or email peak@birdeye.so.
- Sign-in issues — see Beta Access for common issues first.
- Account changes — email peak@birdeye.so with the change you need.
Data and product issues
- Data appears incorrect — email peak@birdeye.so with the specific Object, Command, and what you’re seeing.
- Coverage requests — email peak@birdeye.so with the token, protocol, or network you’d like indexed.
- Bug reports — use the in-app feedback tool when possible, or email peak@birdeye.so.
Feedback and feature requests
We actively gather feedback during beta. Use the in-app feedback tool, or email peak@birdeye.so with your suggestions.Sales and partnerships
For sales, partnerships, or enterprise inquiries, email peak@birdeye.so.Press
For media inquiries, interviews, or press kit requests, email peak@birdeye.so.Community
Join the community
Connect with other Peak users, follow product updates, and engage directly with the team.
Other Birdeye products
For inquiries related to Birdeye products other than Peak:Birdeye
The all-in-one trading data tool built for alpha traders.
Birdeye Data Service
The high-performance blockchain data for applications.
Birdeye Research
Actionable data-driven crypto market research.
Follow Birdeye on social
| Platform | Description |
|---|---|
| X (@birdeye_so) | Real-time updates and trading alpha for the flagship Birdeye product. |
| X (@birdeye_data) | Updates and announcements for Birdeye Data, Peak, and Research. |
| Telegram (Birdeye) | Official community for Birdeye users to discuss and get support. |
| Telegram (Birdeye Data) | Announcements and updates for Birdeye Data Service users. |
| Official company page with news and updates from all Birdeye products. | |
| Youtube | Tutorials, product walkthroughs, and market analysis videos. |